Billing and Top-ups

Current availability

Registration is free and trial access requires confirmation. The workspace can show balance, device orders and top-up history, but top-ups, cloud phone purchases and renewal checkout are not open yet. A displayed balance or past order does not enable a new purchase.

Live Chinese interface, September 18, 2026: top-ups are not available in this workspace.

Review records

Open Billing after signing in to view available balance, order and top-up records. Use the amounts, currencies and states reported there. Refresh failed reads; a failed request does not mean zero balance or no orders.

For more devices or an extension, confirm the term, price and available process with the team arranging your devices. Do not transfer money based on older instructions. See Renewal and Expiry.

Live Chinese interface, September 18, 2026. 设备订单 = Device orders; 充值记录 = Top-up history. This empty state applies to the captured account only; no balance or personal details are shown.

API requests and retries

API capabilities and website checkout are separate. Call billing-related APIs only after confirming application permissions, endpoint availability and charges. Check Endpoints for permissions, fields and idempotency requirements. A visible website button does not establish API availability.

After a timeout or uncertain result, query the original order before retrying; do not repeatedly submit with new idempotency keys. Charges and refunds must be checked against actual records. Keep the order reference and time for investigation.